Step 1

Shipping Time

Once your goods have been packed and sent to the port to be shipped, our overseas shipping partner will send you Shipment Advice detailing when your shipping container will arrive in Australia.

IMPORTANT INFORMATION:

At this stage, you become an Overseas Packers & Shippers client, where our team deal with proceedings going forward. It’s important to note that these arrival notices don’t take into account customs and quarantine procedures, which can sometimes add up to another 4 weeks to your arrival date.

During this stage of the move, you will also be invoiced for quarantine fees and asked to complete a delivery instruction form so that Overseas Packers & Shippers know how to proceed when your shipping container arrives.

Step 3

Customs & Quarantine

When foreign goods arrive in Australia and New Zealand, they need to be processed through customs to ensure no prohibited items enter the country. During the quarantine process, foreign goods are checked for biosecurity issues such as pests, dirt and vegetation; things that can be introduced into Australia which would cause harm to our environment.  Inventories are screened prior to unloading so that the crew know which items Quarantine want to inspect. On unloading the items for Quarantine are placed on the Quarantine floor for inspection and then reunited with the main shipment (good items) once inspected and clear.

IMPORTANT INFORMATION:

It’s important to remember that the time period for customs clearance can be anywhere from 10 days to 15 working days, which is often not included in the agents shipment advice to you on departure. Therefore, you should allow for 3 weeks on top of the arrival to allow for customs clearance so that you aren’t surprised when the container doesn’t show up at your doorstep straight away. Depending on where in the world your items have been shipped to, the overseas shipping process can take up to 12 weeks, so it’s important to account for this when planning your move.