Transit Insurance for Your International Move
Additional Protection for Your Belongings
We take great care when professionally packing, handling and transporting your belongings. However, an international move involves multiple stages of transportation and handling, often over long distances and through different countries.
For customers who would like additional financial protection for their belongings during their move, Overseas Packers & Shippers can offer transit insurance.
Transit insurance is designed to provide cover for insured belongings against certain loss or damage during the moving process, subject to the terms, conditions, limits and exclusions of the policy.
Whether you choose to take out transit insurance is entirely your decision. We’ll provide you with the relevant insurance information and documentation so you can consider the available cover and decide whether it is appropriate for your circumstances.
What Can Transit Insurance Cover?
Depending on the terms of your policy, transit insurance can provide cover for insured belongings during various stages of your move, including:
- Professional packing and unpacking
- Collection and transportation
- International transit
- Certain periods of storage associated with your move
- Loss or damage resulting from insured events
What If My Belongings Need to Be Stored?
The policy provides certain cover for insured belongings while in storage during the removal for the period specified in the policy.
If you require storage for a longer period, please let us know so we can provide information about any available storage extension and the terms that may apply.
Want to learn more? Contact us for all insurance related enquiries.
We take over the complicated process of moving…
Helping our clients pack, organise insurance, liaise with shipping officials on their behalf and unpack at the end of the move.
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Frequently asked questions
When does my transit insurance cover start and finish?
If you choose to take out transit insurance, cover begins from the moment our crew starts professionally packing your belongings at your home and continues throughout the international move until your belongings are unpacked by the delivery crew at your destination, subject to the terms, conditions and exclusions of the policy.
This means your belongings can be covered throughout the moving journey, including packing, collection, transportation, shipping and final delivery and unpacking.
Are my belongings covered while in storage?
If you take out transit insurance for your international move, the policy includes up to 30 days of storage cover at both origin and destination at no additional premium.
If you need your belongings stored for longer, the insurance can be extended for the required storage period for a small additional premium.
If you’re placing belongings into storage separately rather than as part of an international move, we can also offer storage insurance for longer-term or indefinite storage.
All cover is subject to the terms, conditions and exclusions of the applicable policy.
What can transit insurance cover?
Transit insurance can provide financial protection for insured belongings during your move, subject to the cover selected and the terms, conditions and exclusions of the policy.
The Product Disclosure Statement explains the available cover, what is included and excluded, and any applicable limits or conditions. We recommend reading this documentation carefully before deciding whether to take out cover.
Do I need to list and value my belongings?
The requirements for declaring and valuing your belongings will depend on the insurance cover and the type of items being insured.
We’ll provide you with the relevant documentation and explain the information that needs to be completed. Special or high-value items may have additional declaration or valuation requirements, as outlined in the policy documentation.
Can I insure my car or motorbike?
Transit insurance is available for cars, motorbikes and certain other vehicles being transported internationally.
Different valuation provisions and policy conditions may apply to vehicles compared with household belongings. We’ll provide you with the relevant insurance documentation so you can review the available cover and decide whether it’s appropriate for your circumstances.
What happens if something is lost or damaged during my move?
If you have taken out transit insurance and believe an insured item has been lost or damaged, contact us as soon as possible and we’ll provide you with information about the claims process and the documentation required.
Claims are assessed in accordance with the terms, conditions, limits and exclusions of the applicable insurance policy.
What if I pack some of my belongings myself?
Different insurance conditions may apply to owner-packed belongings, particularly in relation to damage or breakage.
If you’re considering packing any of your own belongings, please speak with us beforehand and review the applicable policy documentation so you understand how this may affect the available cover.
Can I arrange insurance after my belongings have been packed or collected?
Transit insurance should be arranged before the move commences so the appropriate cover and documentation are in place from the start of the insured journey.
If your packing or collection date is approaching and you haven’t yet completed your insurance documentation, please contact our team.
Important Information
Transit insurance is subject to the terms, conditions, limits and exclusions of the applicable policy. An excess may apply, and the amount payable for an accepted claim may be affected by the insured value and other policy provisions. Overseas Packers & Shippers can provide information about the transit insurance available to you but does not provide personal financial advice. Please consider the relevant insurance documentation and whether the product is appropriate for your circumstances.
